In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 03, 2024 - 14:00 UTC
May 03, 2024 - 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.
Maintenance Schedule:
Start time: Friday, May 3, 2024 14:00 UTC
End time: Sunday, May 5, 2024 22:00 UTC
Full details can be found on the support portal.
May 3, 2024 14:00 - May 5, 2024 22:00 UTC
Maintenance Schedule:
Start time: Friday, May 3, 2024 14:00 UTC
End time: Sunday, May 5, 2024 22:00 UTC
Full details can be found on the support portal.
May 3, 2024 14:00 - May 5, 2024 22:00 UTC
Cloud Firewall
Operational
Secure Web Gateway
Operational
Cloud Access Security Broker
Operational
Zero Trust Network Access
Operational
Remote Browser Isolation
Operational
Threat Protection Service
Operational
Data Protection Service
Operational
Cloud Security Posture Management
Operational
SaaS Security Posture Management
Operational
Email DLP Service
Operational
Netskope Core Services
Under Maintenance
Ashburn, Virginia, USA (IAD2)
Operational
Ashburn, Virginia, USA (IAD4)
Operational
Atlanta, Georgia, USA (ATL1)
Operational
Atlanta, Georgia, USA (ATL2)
Operational
Boston, Massachusetts, USA (BOS1)
Operational
Chicago, Illinois, USA (ORD1)
Operational
Chicago, Illinois, USA (ORD2)
Operational
Dallas, Texas, USA (DFW1)
Operational
Dallas, Texas, USA (DFW4)
Operational
Denver, Colorado, USA (DEN1)
Operational
Los Angeles, California, USA (LAX1)
Operational
Los Angeles, California, USA (LAX2)
Operational
Miami, Florida, USA (MIA1)
Operational
Miami, Florida, USA (MIA2)
Operational
New York, New York, USA (NYC1)
Operational
New York, New York, USA (NYC2)
Operational
New York, New York, USA (NYC3)
Operational
New York, New York, USA (NYC4)
Operational
Philadelphia, Pennsylvania, USA (PHL1)
Operational
Phoenix, Arizona, USA (PHX1)
Operational
San Francisco, California, USA (SFO1)
Operational
Seattle, Washington, USA (SEA1)
Operational
Seattle, Washington, USA (SEA2)
Operational
St. Louis, MO, USA (STL1)
Operational
Montreal, Canada (YMQ1)
Operational
Toronto, Canada (YYZ1)
Operational
Vancouver, Canada (YVR1)
Operational
Bogotá, Colombia (BOG1)
Operational
Bogotá, Colombia (BOG2)
Operational
Brasília, Brazil (BSB1)
Operational
Buenos Aires, Argentina (BUE1)
Operational
Lima, Peru (LIM1)
Operational
Rio de Janeiro, Brazil (GIG1)
Operational
Santiago, Chile (SCL1)
Operational
São Paulo, Brazil (SAO1)
Operational
São Paulo, Brazil (SAO3)
Operational
Querétaro, Mexico (QRO1)
Operational
Amsterdam, Netherlands (AMS1)
Operational
Barcelona, Spain (BCN1)
Operational
Brussels, Belgium (BRU1)
Operational
Capetown, South Africa (CPT1)
Operational
Dubai, UAE (DXB2)
Operational
Dublin, Ireland (DUB1)
Operational
Düsseldorf, Germany (DUS1)
Operational
Fujairah, UAE (DXB1)
Operational
Frankfurt, Germany (FRA1)
Operational
Frankfurt, Germany (FRA3) *️⃣ *️⃣
Operational
Geneva, Switzerland (GVA1)
Operational
Helsinki, Finland (HEL1)
Operational
Jeddah, Saudi Arabia (JED1)
Operational
Johannesburg, South Africa (JNB1)
Operational
Lagos, Nigeria (LOS1)
Operational
London, UK (LON1)
Operational
London, UK (LON2)
Under Maintenance
Madrid, Spain (MAD1)
Under Maintenance
Madrid, Spain (MAD2)
Operational
Manchester, UK (MAN1)
Operational
Marseille, France (MRS1)
Operational
Milan, Italy (MIL1)
Operational
Munich, Germany (MUC1)
Operational
Paris, France (PAR1)
Operational
Paris, France (PAR2)
Operational
Paris, France (PAR3)
Operational
Prague, Czechia (PRG1)
Operational
Riyadh, Saudi Arabia (RUH2)
Operational
Stockholm, Sweden (STO1)
Operational
Tel Aviv, Israel (TLV1)
Operational
Vienna, Austria (VIE1)
Operational
Warsaw, Poland (WAW1)
Operational
Zürich, Switzerland (ZUR1)
Operational
Auckland, New Zealand (AKL1)
Operational
Bangkok, Thailand (BKK1)
Operational
Brisbane, Australia (BNE1)
Operational
Chennai, India (MAA1)
Operational
Chennai, India (MAA2)
Operational
Delhi, India (DEL1)
Operational
Delhi, India (DEL2)
Operational
Hyderabad, India (HYD1)
Operational
Kolkata, India (CCU1)
Operational
Manila, Philippines (MNL1)
Operational
Melbourne, Australia (MEL1)
Operational
Melbourne, Australia (MEL3)
Operational
Mumbai, India (BOM1)
Operational
Mumbai, India (BOM2)
Operational
Osaka-Kobe, Japan (OSA1)
Operational
Singapore (SIN1)
Operational
Seoul, South Korea (ICN1)
Operational
Perth, Australia (PER1)
Operational
Sydney, Australia (SYD1)
Operational
Sydney, Australia (SYD2)
Operational
Taipei, Taiwan (TPE1)
Operational
Tokyo, Japan (NRT2)
Operational
Tokyo, Japan (NRT3)
Operational
Beijing, China (PEK1) *️⃣
Operational
Hong Kong SAR, China (HKG1)
Operational
Hong Kong SAR, China (HKG2) *️⃣
Operational
Shanghai, China (PVG1) *️⃣
Operational
Shanghai, China (PVG2) *️⃣
Operational
Shenzhen, China (SZX1) *️⃣
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Netskope Upgrade - Release 115 - Day 1
May 6, 2024 16:00 - May 7, 2024 03:00 UTC
Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.
Management Plane Maintenance Schedule
Management Plane: Singapore (SIN2)
Date: Monday, May 6, 2024
Time: 16:00 to 20:00 UTC
Management Plane: Frankfurt, Germany (FR4)
Start time: Monday, May 6, 2024 at 21:00 UTC
Estimated duration: 4 hours
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 6th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 6th 22:00 - May 7th 03:00 UTC
Posted on May 01, 2024 - 08:53 UTC
Management Plane Maintenance Schedule
Management Plane: Singapore (SIN2)
Date: Monday, May 6, 2024
Time: 16:00 to 20:00 UTC
Management Plane: Frankfurt, Germany (FR4)
Start time: Monday, May 6, 2024 at 21:00 UTC
Estimated duration: 4 hours
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 6th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 6th 22:00 - May 7th 03:00 UTC
Posted on May 01, 2024 - 08:53 UTC
Maintenance - Johannesburg, South Africa (JNB1) Data Center
May 6, 2024 22:00 - May 7, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the Johannesburg, South Africa (JNB1) data center.
Maintenance Schedule:
Start time: Monday, May 6, 2024 22:00 UTC
Estimated duration: 4 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 08:30 UTC
Maintenance Schedule:
Start time: Monday, May 6, 2024 22:00 UTC
Estimated duration: 4 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 08:30 UTC
Maintenance - New York, New York, USA (NYC1) Data Center
May 7, 2024 04:00-08:00 UTC
Netskope has planned infrastructure maintenance for the New York, New York, USA (NYC1) data center.
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 04:00 UTC
Estimated duration: 4 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 08:52 UTC
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 04:00 UTC
Estimated duration: 4 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 08:52 UTC
Maintenance - Montreal, Canada (YMQ1) Data Center
May 7, 2024 10:00-23:00 UTC
Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:16 UTC
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:16 UTC
Maintenance - Osaka-Kobe, Japan (OSA1) Data Center
May 7, 2024 10:00 - May 9, 2024 11:00 UTC
Netskope has planned infrastructure maintenance for the Osaka-Kobe, Japan (OSA1) data center.
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
End time: Thursday, May 9, 2024 11:00 UTC
Full details can be found on the support portal.
Posted on May 02, 2024 - 09:07 UTC
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
End time: Thursday, May 9, 2024 11:00 UTC
Full details can be found on the support portal.
Posted on May 02, 2024 - 09:07 UTC
Maintenance - Amsterdam, Netherlands (AM2) Management Plane
May 7, 2024 18:00-20:00 UTC
Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 18:00 UTC
Estimated duration: 2 hours
Additional details may be found on the support portal.
Posted on May 03, 2024 - 19:25 UTC
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 18:00 UTC
Estimated duration: 2 hours
Additional details may be found on the support portal.
Posted on May 03, 2024 - 19:25 UTC
Maintenance - Paris, France (PAR1) Data Center
May 7, 2024 22:00 - May 8, 2024 03:00 UTC
Netskope has planned infrastructure maintenance for the Paris, France (PAR1) data center.
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 22:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 03, 2024 - 16:31 UTC
Maintenance Schedule:
Start time: Tuesday, May 7, 2024 22:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 03, 2024 - 16:31 UTC
Maintenance - Chicago, Illinois, USA (ORD1) Data Center
May 8, 2024 11:00 - May 9, 2024 00:00 UTC
Netskope has planned infrastructure maintenance for the Chicago, Illinois, USA (ORD1) data center.
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 11:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:18 UTC
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 11:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:18 UTC
Maintenance - Sydney, Australia (SYD1) Data Center
May 8, 2024 14:00-19:00 UTC
Netskope has planned infrastructure maintenance for the Sydney, Australia (SYD1) data center.
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 14:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 03, 2024 - 17:22 UTC
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 14:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 03, 2024 - 17:22 UTC
Netskope Upgrade - Release 115 - Day 2
May 8, 2024 17:00 - May 9, 2024 03:00 UTC
Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.
Management Plane Maintenance Schedule
Management Plane: Amsterdam, Netherlands (AM2), Riyadh, Saudi Arabia (RUH1), and Zurich, Switzerland (ZUR2)
Date: Wednesday, May 8, 2024
Time: 17:00 to 23:00 UTC
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 8th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 8th 22:00 - May 9th 03:00 UTC
Posted on May 01, 2024 - 08:55 UTC
Management Plane Maintenance Schedule
Management Plane: Amsterdam, Netherlands (AM2), Riyadh, Saudi Arabia (RUH1), and Zurich, Switzerland (ZUR2)
Date: Wednesday, May 8, 2024
Time: 17:00 to 23:00 UTC
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 8th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 8th 22:00 - May 9th 03:00 UTC
Posted on May 01, 2024 - 08:55 UTC
Maintenance - Montreal, Canada (YMQ1) Data Center
May 8, 2024 22:00 - May 9, 2024 03:00 UTC
Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 22:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 21:43 UTC
Maintenance Schedule:
Start time: Wednesday, May 8, 2024 22:00 UTC
Estimated duration: 5 hours
Full details can be found on the support portal.
Posted on May 02, 2024 - 21:43 UTC
Maintenance - Delhi, India (DEL1) Data Center
May 9, 2024 00:30-13:30 UTC
Netskope has planned infrastructure maintenance for the Delhi, India (DEL1) data center.
Maintenance Schedule:
Start time: Thursday, May 9, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:20 UTC
Maintenance Schedule:
Start time: Thursday, May 9, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on May 01, 2024 - 19:20 UTC
Maintenance - New York, New York, USA (NYC1) Data Center
May 9, 2024 03:30 - May 11, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the New York, New York, USA (NYC1) data center.
Maintenance Schedule:
Start time: Thursday, May 9, 2024 03:30 UTC
End time: Saturday, May 11, 2024 02:00 UTC
Full details can be found on the support portal.
Posted on May 02, 2024 - 21:52 UTC
Maintenance Schedule:
Start time: Thursday, May 9, 2024 03:30 UTC
End time: Saturday, May 11, 2024 02:00 UTC
Full details can be found on the support portal.
Posted on May 02, 2024 - 21:52 UTC
Netskope Upgrade - Release 115 - Day 3
May 9, 2024 16:00 - May 10, 2024 03:00 UTC
Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.
Management Plane Maintenance Schedule
Management Plane: Melbourne, Australia (MEL2)
Date: Thursday, May 9, 2024
Time: 16:00 to 20:00 UTC
Management Plane: Frankfurt, Germany (FRA2), London, UK (LON3)
Date: Thursday, May 9, 2024
Time: 17:00 to 23:00 UTC
Management Plane: Dallas, Texas, USA (DFW3)
Start time: Thursday, May 9, 2024 at 23:00 UTC
Estimated duration: 4 hours
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 9th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 9th 22:00 - May 10th 03:00 UTC
Posted on May 01, 2024 - 08:58 UTC
Management Plane Maintenance Schedule
Management Plane: Melbourne, Australia (MEL2)
Date: Thursday, May 9, 2024
Time: 16:00 to 20:00 UTC
Management Plane: Frankfurt, Germany (FRA2), London, UK (LON3)
Date: Thursday, May 9, 2024
Time: 17:00 to 23:00 UTC
Management Plane: Dallas, Texas, USA (DFW3)
Start time: Thursday, May 9, 2024 at 23:00 UTC
Estimated duration: 4 hours
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 9th from 16:00 to 23:00 UTC
Data Plane Region: NAM, LATAM
Date: May 9th 22:00 - May 10th 03:00 UTC
Posted on May 01, 2024 - 08:58 UTC
Netskope Upgrade - Release 115 - Day 4
May 13, 2024 16:00 - May 14, 2024 05:00 UTC
Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 13th from 16:00 to 23:00 UTC
Management Plane Maintenance Schedule
Management Plane: San Jose, California (SJC1), San Jose, California (SJC2)
Date: Tuesday, May 14, 2024
Time: 00:00 to 05:00 UTC
Posted on May 01, 2024 - 09:01 UTC
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 13th from 16:00 to 23:00 UTC
Management Plane Maintenance Schedule
Management Plane: San Jose, California (SJC1), San Jose, California (SJC2)
Date: Tuesday, May 14, 2024
Time: 00:00 to 05:00 UTC
Posted on May 01, 2024 - 09:01 UTC
Netskope Upgrade - Release 115 - Day 5
May 14, 2024 16:00 - May 15, 2024 05:00 UTC
Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 14th from 16:00 to 19:00 UTC
Management Plane Maintenance Schedule
Management Plane: San Jose, California (SV5)
Date: Wednesday, May 15, 2024
Time: 00:00 to 05:00 UTC
Posted on May 02, 2024 - 22:30 UTC
Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 14th from 16:00 to 19:00 UTC
Management Plane Maintenance Schedule
Management Plane: San Jose, California (SV5)
Date: Wednesday, May 15, 2024
Time: 00:00 to 05:00 UTC
Posted on May 02, 2024 - 22:30 UTC