Netskope Service - DNS issues with goskope.com domain- Global impact
Incident Report for Netskope Trust Portal
Resolved
Netskope has recovered the services globally. We will continue monitoring the services.
Posted Feb 20, 2023 - 10:55 UTC
Update
Netskope has recovered majority of the services globally and currently working on recovering the services across EU region, We continue to investigate and monitor the services
Posted Feb 20, 2023 - 10:48 UTC
Update
Netskope has recovered majority of the services. We are working on validating and monitoring the status.
Posted Feb 20, 2023 - 10:20 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 20, 2023 - 09:36 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 20, 2023 - 08:24 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 20, 2023 - 08:04 UTC
Monitoring
Netskope continues to validate and monitor the service recovery.
Posted Feb 20, 2023 - 07:28 UTC
Update
The services are recovering slowly and Netskope continues to validate.
Posted Feb 20, 2023 - 06:54 UTC
Update
We are continuing to investigate this issue.
Posted Feb 20, 2023 - 06:44 UTC
Update
Netskope has made some configuration changes in the backend and currently validating the services.
Posted Feb 20, 2023 - 06:15 UTC
Update
We are continuing to investigate this issue.
Posted Feb 20, 2023 - 05:44 UTC
Update
We are continuing to investigate this issue.
Posted Feb 20, 2023 - 05:04 UTC
Investigating
We are currently investigating this issue at the highest priority. Please see the support announcement for further details:
High level Impact statement:
1-Users will experience disconnections to websites/ SaaS applications for traffic steered via Netskope for all inline steering methods.
2-Tenant admins will experience UI errors.
Posted Feb 20, 2023 - 04:11 UTC