Service Under Maintenance
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Threat Protection Service Operational
90 days ago
100.0 % uptime
Today
Data Protection Service Operational
90 days ago
100.0 % uptime
Today
Cloud Security Posture Management Operational
90 days ago
100.0 % uptime
Today
SaaS Security Posture Management Operational
90 days ago
100.0 % uptime
Today
Email DLP Service Operational
90 days ago
100.0 % uptime
Today
Netskope Core Services Operational
90 days ago
99.95 % uptime
Today
Ashburn, Virginia, USA (IAD2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, Virginia, USA (IAD4) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Boston, Massachusetts, USA (BOS1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD2) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas, USA (DFW1) Operational
90 days ago
99.93 % uptime
Today
Dallas, Texas, USA (DFW4) Operational
90 days ago
100.0 % uptime
Today
Denver, Colorado, USA (DEN1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX2) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA1) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC1) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC3) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC4) Operational
90 days ago
100.0 % uptime
Today
Philadelphia, Pennsylvania, USA (PHL1) Operational
90 days ago
100.0 % uptime
Today
Phoenix, Arizona, USA (PHX1) Operational
90 days ago
100.0 % uptime
Today
San Francisco, California, USA (SFO1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA2) Operational
90 days ago
100.0 % uptime
Today
Montreal, Canada (YMQ1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YYZ1) Operational
90 days ago
100.0 % uptime
Today
Vancouver, Canada (YVR1) Under Maintenance
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG1) Operational
90 days ago
100.0 % uptime
Today
Brasília, Brazil (BSB1) Operational
90 days ago
100.0 % uptime
Today
Buenos Aires, Argentina (BUE1) Operational
90 days ago
100.0 % uptime
Today
Lima, Peru (LIM1) Operational
90 days ago
100.0 % uptime
Today
Rio de Janeiro, Brazil (GIG1) Operational
90 days ago
100.0 % uptime
Today
Santiago, Chile (SCL1) Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil (SAO1) Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil (SAO3) Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico (QRO1) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, Netherlands (AMS1) Operational
90 days ago
100.0 % uptime
Today
Barcelona, Spain (BCN1) Operational
90 days ago
100.0 % uptime
Today
Brussels, Belgium (BRU1) Operational
90 days ago
100.0 % uptime
Today
Capetown, South Africa (CPT1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB2) Operational
90 days ago
100.0 % uptime
Today
Dublin, Ireland (DUB1) Operational
90 days ago
100.0 % uptime
Today
Düsseldorf, Germany (DUS1) Operational
90 days ago
100.0 % uptime
Today
Fujairah, UAE (DXB1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA1) Operational
90 days ago
100.0 % uptime
Today
Geneva, Switzerland (GVA1) Operational
90 days ago
100.0 % uptime
Today
Jeddah, Saudi Arabia (JED1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa (JNB1) Operational
90 days ago
100.0 % uptime
Today
Lagos, Nigeria (LOS1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON2) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD1) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD2) Operational
90 days ago
100.0 % uptime
Today
Manchester, UK (MAN1) Operational
90 days ago
100.0 % uptime
Today
Marseille, France (MRS1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL1) Operational
90 days ago
100.0 % uptime
Today
Munich, Germany (MUC1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR2) Operational
90 days ago
99.89 % uptime
Today
Paris, France (PAR3) Operational
90 days ago
99.94 % uptime
Today
Riyadh, Saudi Arabia (RUH2) Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden (STO1) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, Israel (TLV1) Operational
90 days ago
99.98 % uptime
Today
Vienna, Austria (VIE1) Operational
90 days ago
100.0 % uptime
Today
Warsaw, Poland (WAW1) Operational
90 days ago
99.94 % uptime
Today
Zürich, Switzerland (ZUR1) Operational
90 days ago
100.0 % uptime
Today
Auckland, New Zealand (AKL1) Operational
90 days ago
100.0 % uptime
Today
Bangkok, Thailand (BKK1) Operational
90 days ago
100.0 % uptime
Today
Brisbane, Australia (BNE1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA2) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL1) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL2) Operational
90 days ago
100.0 % uptime
Today
Hyderabad, India (HYD1) Operational
90 days ago
100.0 % uptime
Today
Kolkata, India (CCU1) Operational
90 days ago
100.0 % uptime
Today
Manila, Philippines (MNL1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL3) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM1) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM2) Operational
90 days ago
100.0 % uptime
Today
Osaka-Kobe, Japan (OSA1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN1) Operational
90 days ago
100.0 % uptime
Today
Seoul, South Korea (ICN1) Operational
90 days ago
100.0 % uptime
Today
Perth, Australia (PER1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD2) Operational
90 days ago
100.0 % uptime
Today
Taipei, Taiwan (TPE1) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (NRT2) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (NRT3) Operational
90 days ago
100.0 % uptime
Today
Beijing, China (PEK1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shenzhen, China (SZX1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Tuesday, March 19, 2024 17:00 UTC
Estimated duration: 3 hours

Additional details may be found on the support portal.

Posted on Mar 15, 2024 - 01:06 UTC
Maintenance - Atlanta, Georgia, USA (ATL1) Data Center Mar 20, 2024 08:00 - Mar 22, 2024 23:00 UTC
Netskope has planned infrastructure maintenance for the Atlanta, Georgia, USA (ATL1) data center.

Maintenance Schedule:
Start time: Wednesday, March 20, 2024 08:00 UTC
End time: Friday, March 22, 2024 23:00 UTC

Full details can be found on the support portal.

Posted on Mar 12, 2024 - 17:13 UTC
Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AMS1) data center.

Maintenance Schedule:
Start time: Thursday, March 21, 2024 05:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

Posted on Mar 19, 2024 - 00:21 UTC
Maintenance - Vancouver, Canada (YVR1) Data Center Mar 21, 2024 13:00 - Mar 22, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the Vancouver, Canada (YVR1) data center.

Maintenance Schedule:
Start time: Thursday, March 21, 2024 13:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

Posted on Mar 19, 2024 - 00:23 UTC
Maintenance - Los Angeles, CA, USA (LAX2) Data Center Mar 21, 2024 13:00 - Mar 22, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the Los Angeles, CA, USA (LAX2) data center.

Maintenance Schedule:
Start time: Thursday, March 21, 2024 13:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

Posted on Mar 19, 2024 - 00:25 UTC
Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FR4) management plane.

Maintenance Schedule:
Start time: Thursday, March 21, 2024 19:00 UTC
Estimated duration: 3 hours

Additional details may be found on the support portal.

Posted on Mar 16, 2024 - 01:22 UTC
Netskope has planned infrastructure maintenance for the San Francisco, California, USA (SFO1) data center.

Maintenance Schedule:
Start time: Friday, March 22, 2024 03:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on Mar 19, 2024 - 01:43 UTC
Netskope has planned infrastructure maintenance for the Vancouver, Canada (YVR1) data center.

Maintenance Schedule:
Start time: Friday, March 22, 2024 03:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on Mar 19, 2024 - 01:42 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 17:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 18, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Hyderabad, India (HYD1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 17:00 UTC
End time: Monday, March 18, 2024 22:00 UTC

Full details can be found on the support portal.

Mar 12, 16:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Atlanta, Georgia, USA (ATL1) data center.

Maintenance Schedule:
Start time: Monday, March 18, 2024 10:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

Mar 14, 18:43 UTC
Resolved - The incident is resolved.
Mar 18, 11:30 UTC
Investigating - We are investigating a service impacting incident at the Amsterdam, Netherlands (AM2) management plane.

Additional details may be found on the support portal.

Mar 18, 10:00 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:45 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FR4) management plane.

Maintenance Schedule:
Start time: Friday, March 15, 2024 21:45 UTC
Estimated duration: 3 hours

Additional details may be found on the support portal.

Mar 13, 21:33 UTC
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Friday, March 15, 2024 19:00 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Mar 11, 20:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 17:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Miami, Florida, USA (MIA1) data center.

Maintenance Schedule:
Start time: Tuesday, March 12, 2024 17:00 UTC
End time: Friday, March 15, 2024 17:00 UTC

Full details can be found on the support portal.

Mar 12, 16:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Barcelona, Spain (BCN1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 17:00 UTC
End time: Friday, March 15, 2024 17:00 UTC

Full details can be found on the support portal.

Mar 12, 16:51 UTC
Resolved - The maintenance has been successfully completed.
Mar 15, 08:30 UTC
Investigating - Netskope has performed an emergency GRE infrastructure maintenance for the Singapore (SIN1) data center.

Maintenance Schedule:
Start time: Friday, March 15th, 2024 at 8 AM UTC
Estimated duration: 30 minutes

Full details can be found on the support portal.

Mar 15, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Vancouver, Canada (YVR1) data center.

Maintenance Schedule:
Data Center: Vancouver, British Columbia, Canada (YVR1)
Start time: Friday, March 15th 2024 at 3:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 14, 05:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Francisco, California, USA (SFO1) data center.

Maintenance Schedule:
Data Center: San Francisco, CA, USA (SFO1)
Start time: Friday, March 15th 2024 at 3:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 14, 05:30 UTC
Mar 14, 2024
Resolved - This incident has been resolved.
Mar 14, 15:07 UTC
Investigating - This incident was created to notify customers of a service impacting incident that occurred on March 13th, 2024 beginning at roughly 16:00 UTC. Netskope removed DFW1 from the NewEdge network at 21:45 UTC to fully mitigate the issue and allow customers to reconnect to alternative data centers.

Additional details on this incident can be viewed in the support portal.

Mar 14, 15:02 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Wednesday, March 13th at 08:00 UTC
End time: Thursday, March 14th at 08:00 UTC

Additional details may be found on the support portal.

Mar 11, 10:46 UTC
Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Geneva, Switzerland (GVA1) data center.

Maintenance Schedule:
Data Center: Geneva, Switzerland (GVA1)
Start time: Wednesday, March 13th at 19:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 05:37 UTC
Resolved - This incident has been resolved.
Mar 13, 21:30 UTC
Identified - We have implemented the solution in San Jose(SV5) and Melbourne(MEL2). So customers with tenants hosted in these Management Plane will not see the issue any more while performing the upgrades.
Mar 13, 21:00 UTC
Investigating - We are currently experiencing an issue with the auto upgrade and manual upgrade of Netskope Private Access (NPA) Publisher from the Web UI. The upgrade is inadvertently causing a downgrade to an older Publisher version.

Additional details may be found on the support portal.

Mar 13, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Sydney, Australia (SYD1) data center.

Maintenance Schedule:
Data Center: Sydney, Australia (SYD1)
Start time: Wednesday, March 13th at 09:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 13, 05:21 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York City, NY, USA (NYC4) data center.

Maintenance Schedule:
Start time: Monday, March 13th at 00:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 12, 07:42 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Capetown, South Africa (CPT1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 00:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

Mar 12, 17:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Boston, MA, USA (BOS1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 00:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

Mar 12, 17:01 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Geneva, Switzerland (GVA1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 00:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

Mar 12, 17:04 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Milan, Italy (MIL1) data center.

Maintenance Schedule:
Start time: Wednesday, March 13, 2024 00:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

Mar 12, 17:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Mumbai, India (BOM2) data center.

Maintenance Schedule:
Data Center: Mumbai, India (BOM2)
Start time: Tuesday, March 12th at 21:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 06:12 UTC
Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 17:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Singapore (SIN1) data center.

Maintenance Schedule:
Data Center: Singapore (SIN1)
Start time: Tuesday, March 12th at 17:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 06:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 08:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Atlanta, Georgia, USA (ATL2) data center.

Maintenance Schedule:
Start time: Friday, March 8, 2024 08:00 UTC
End time: Tuesday, March 12, 2024 18:00 UTC

Full details can be found on the support portal.

Mar 5, 00:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 15:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Tokyo, Japan (NRT3) data center.

Maintenance Schedule:
Start time: Thursday, March 7, 2024 15:30 UTC
End time: Tuesday, March 12, 2024 18:00 UTC

Full details can be found on the support portal.

Mar 5, 00:28 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Seoul, Korea (ICN1) data center.

Maintenance Schedule:
Data Center: Seoul, South Korea (ICN1)
Start time: Tuesday, March 12th at 11:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 06:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Barcelona, Spain (BCN1) data center.

Maintenance Schedule:
Start time: Tuesday, March 12, 2024 05:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

Mar 11, 20:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Los Angeles, CA, USA (LAX2) data center.

Maintenance Schedule:
Start time: Monday, March 12th at 04:00 UTC
Estimated duration: 7 hours

Mar 12, 04:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Seattle, Washington, USA (SEA1) data center.

Maintenance Schedule:
Data Center: Seattle, Washington, USA (SEA1)
Start time: Tuesday, March 12th at 04:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 06:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Hyderabad, India (HYD1) data center.

Maintenance Schedule:
Start time: Tuesday, March 12, 2024 00:30 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

Mar 11, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.

Maintenance Schedule:
Data Center: Montreal, Canada (YMQ1)
Start time: Tuesday, March 12th at 00:30 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 06:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 21:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Chennai, India (MAA2) data center.

Maintenance Schedule:
Data Center:Chennai, India (MAA2)
Start time: Monday, March 11th at 21:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 6, 08:31 UTC
Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Los Angeles, CA, USA (LAX2) data center.

Maintenance Schedule:
Data Center: Los Angeles, California, USA (LAX2)
Start time: Monday, March 11th at 04:00 UTC
Estimated duration: 3 hours

Mar 6, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 01:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York City, NY, USA (NYC4) data center.

Maintenance Schedule:
Data Center: New York, USA (NYC4)
Start time: Monday, March 11th at 01:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 6, 08:28 UTC
Mar 10, 2024
Completed - The scheduled maintenance has been completed.
Mar 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Zürich, Switzerland (ZUR2) management plane.

Maintenance Schedule:
Data Center: Zürich, Switzerland (ZUR2)
Start time: Saturday, March 9 at 22:00 UTC
Estimated duration: 7 hours

Full details can be found on the support portal.

Feb 28, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Riyadh, Saudi Arabia (RUH1) management plane.

Maintenance Schedule:
Data Center: Riyadh, Saudi Arabia (RUH1)
Start time: Saturday, March 9 at 19:00 UTC
Estimated duration: 8 hours

Full details can be found on the support portal.

Feb 28, 06:04 UTC
Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 03:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SJC1) management plane.

Maintenance Schedule:
Start time: Saturday, March 9, 2024 03:00 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Mar 1, 21:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 21:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Jeddah, Saudi Arabia (JED1) data center.

Maintenance Schedule:
Start time: Friday, March 8, 2024 21:00 UTC
Estimated duration: 7 hours

Full details can be found on the support portal.

Mar 8, 19:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York City, New York, USA (NYC3) data center.

Maintenance Schedule:
Data Center: New York City, New York, USA (NYC3)
Start time: Saturday, March 9th at 00:30 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 7, 05:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the São Paulo, Brazil (SAO3) data center.

Maintenance Schedule:
Data Center: São Paulo, Brazil (SAO3)
Start time: Friday, March 8th at 23:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 07:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 21:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Mumbai, India (BOM1) data center.

Maintenance Schedule:
Data Center: Mumbai, India (BOM1)
Start time: Friday, March 8th at 21:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 07:36 UTC
Mar 8, 2024
Completed - The scheduled maintenance has been completed.
Mar 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 18:00 UTC
Scheduled - Maintenance Schedule:
Data Center: Düsseldorf, Germany (DUS1)
Start time: Friday, March 8th at 18:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 07:32 UTC
Completed - The scheduled maintenance has been completed.
Mar 8, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 17:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Friday, March 8, 2024 17:30 UTC
Estimated duration: 3 hours

Additional details may be found on the support portal.

Mar 5, 00:22 UTC
Completed - The scheduled maintenance has been completed.
Mar 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 16:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Taipei, Taiwan (TPE1) data center.

Maintenance Schedule:
Data Center: Taipei, Taiwan (TPE1)
Start time: Friday, March 8th at 16:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 07:30 UTC
Resolved - This incident has been resolved.
Mar 8, 05:30 UTC
Update - Netskope continues to perform additional maintenance on certain proxy nodes on a few DPs where action is needed. This is being actively monitored and the results are positive.
Mar 8, 05:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 12:00 UTC
Update - We are continuing to investigate this issue.
Mar 7, 10:00 UTC
Investigating - We are investigating a service impacting incident at the San Jose, California, USA (SJC1) management plane.

Additional details may be found on the support portal.

Mar 7, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 8, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 00:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York City, New York, USA (NYC3) data center.

Maintenance Schedule:
Data Center: New York, New York, USA (NYC3)
Start time: Friday, March 8th at 00:30 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 07:33 UTC
Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 18:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Jeddah, Saudi Arabia (JED1) data center.

Maintenance Schedule:
Start time: Thursday, March 7, 2024 18:00 UTC
Estimated duration: 5 hours

Full details can be found on the support portal.

Mar 5, 00:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Stockholm, Sweden (STO1) data center.

Maintenance Schedule:
Data Center: Stockholm, Sweden (STO1)
Start time: Thursday, March 7th at 19:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:01 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Lagos, Nigeria (LOS1) data center.

Maintenance Schedule:
Data Center: Lagos, Nigeria (LOS1)
Start time: Thursday, March 7th at 19:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 06:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 16:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Hong Kong SAR, China (HKG1) data center.

Maintenance Schedule:
Data Center: Hong Kong SAR, China (HKG1)
Start time: Thursday, March 7th at 16:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 06:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 16:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Delhi, India (DEL1) data center.

Maintenance Schedule:
Data Center: Delhi, India (DEL1)
Start time: Thursday, March 7th at 16:30 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 06:51 UTC
Resolved - This incident has been resolved.
Mar 7, 13:30 UTC
Update - We are continuing to investigate this issue.
Mar 7, 12:00 UTC
Update - We are continuing to investigate this issue.
Mar 7, 10:30 UTC
Update - We are continuing to investigate this issue.
Mar 7, 08:30 UTC
Investigating - We are investigating a service impacting incident at the Amsterdam, Netherlands (AM2) management plane.

Additional details may be found on the support portal.

Mar 7, 07:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Los Angeles, California, USA (LAX1) data center.

Maintenance Schedule:
Data Center: Los Angeles, California, USA (LAX1)
Start time: Thursday, March 7th at 04:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Mar 5, 06:38 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 7, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 03:58 UTC
Scheduled - Netskope has emergency infrastructure maintenance for our Jeddah, Saudi Arabia (JED1) data center on Thursday, March 7th , 2024.

Service Impact:
The IPSec services will be disabled during the maintenance window on JED1
The user traffic through the IPSec tunnel will failover to the backup data center (if configured)

Maintenance Schedule:
Data Center: Jeddah, Saudi Arabia (JED1)
Start time: Thursday, March 7th at 03:00 UTC
Estimated duration: 3 hours

Mar 7, 03:00 UTC
Mar 6, 2024

No incidents reported.

Mar 5, 2024
Completed - The scheduled maintenance has been completed.
Mar 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Kolkata, India (CCU1) data center.

Maintenance Schedule:
Start time: Tuesday, March 5, 2024 21:00 UTC
Estimated duration: 2 hours

Full details can be found on the support portal.

Mar 1, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Tuesday, March 5, 2024 17:00 UTC
Estimated duration: 3 hours

Additional details may be found on the support portal.

Feb 29, 17:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 18:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Munich, Germany (MUC1) data center.

Maintenance Schedule:
Data Center: Munich, Germany (MUC1)
Start time: Thursday, February 29th at 18:00 UTC
End time: Tuesday, March 5th at 18:00 UTC

Full details can be found on the support portal.

Feb 20, 04:56 UTC