Service Impact to Ashburn, Virginia, USA (IAD2/IAD4) Data Centers

Incident Report for Netskope Trust Portal

Resolved

Netskope has put the Ashburn, Virginia, USA (IAD2/IAD4) data centers back to the NewEdge. Issue is fully mitigated now, and can reconnect to IAD4 without any issues.

Posted Jul 15, 2024 - 23:22 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 15, 2024 - 15:58 UTC

Monitoring

We are investigating a service impacting incident at the Ashburn, Virginia, USA (IAD2/IAD4) data centers.

Full details can be found on the support portal.

Posted Jul 15, 2024 - 15:57 UTC

Investigating

We are investigating a service impacting incident at the Ashburn, Virginia, USA (IAD2) data center.

Full details can be found on the support portal.

Posted Jul 15, 2024 - 13:29 UTC

This incident affected: Ashburn, Virginia, USA (IAD2) and Ashburn, Virginia, USA (IAD4).

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