All Systems Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Threat Protection Service Operational
90 days ago
100.0 % uptime
Today
Data Protection Service Operational
90 days ago
100.0 % uptime
Today
Cloud Security Posture Management Operational
90 days ago
100.0 % uptime
Today
SaaS Security Posture Management Operational
90 days ago
100.0 % uptime
Today
Email DLP Service Operational
90 days ago
100.0 % uptime
Today
Netskope Core Services Operational
90 days ago
99.15 % uptime
Today
Ashburn, Virginia, USA (IAD2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, Virginia, USA (IAD4) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Boston, Massachusetts, USA (BOS1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD2) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas, USA (DFW1) Operational
90 days ago
99.93 % uptime
Today
Dallas, Texas, USA (DFW4) Operational
90 days ago
100.0 % uptime
Today
Denver, Colorado, USA (DEN1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX2) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA1) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC1) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC3) Operational
90 days ago
99.97 % uptime
Today
New York, New York, USA (NYC4) Operational
90 days ago
100.0 % uptime
Today
Philadelphia, Pennsylvania, USA (PHL1) Operational
90 days ago
100.0 % uptime
Today
Phoenix, Arizona, USA (PHX1) Operational
90 days ago
100.0 % uptime
Today
San Francisco, California, USA (SFO1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA2) Operational
90 days ago
100.0 % uptime
Today
St. Louis, MO, USA (STL1) Operational
90 days ago
100.0 % uptime
Today
Montreal, Canada (YMQ1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YYZ1) Operational
90 days ago
99.96 % uptime
Today
Vancouver, Canada (YVR1) Operational
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG1) Operational
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG2) Operational
90 days ago
100.0 % uptime
Today
Brasília, Brazil (BSB1) Operational
90 days ago
100.0 % uptime
Today
Buenos Aires, Argentina (BUE1) Operational
90 days ago
100.0 % uptime
Today
Lima, Peru (LIM1) Operational
90 days ago
100.0 % uptime
Today
Rio de Janeiro, Brazil (GIG1) Operational
90 days ago
100.0 % uptime
Today
Santiago, Chile (SCL1) Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil (SAO1) Operational
90 days ago
99.95 % uptime
Today
São Paulo, Brazil (SAO3) Operational
90 days ago
99.95 % uptime
Today
Querétaro, Mexico (QRO1) Operational
90 days ago
100.0 % uptime
Today
Amsterdam, Netherlands (AMS1) Operational
90 days ago
100.0 % uptime
Today
Barcelona, Spain (BCN1) Operational
90 days ago
100.0 % uptime
Today
Brussels, Belgium (BRU1) Operational
90 days ago
100.0 % uptime
Today
Capetown, South Africa (CPT1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB2) Operational
90 days ago
100.0 % uptime
Today
Dublin, Ireland (DUB1) Operational
90 days ago
100.0 % uptime
Today
Düsseldorf, Germany (DUS1) Operational
90 days ago
100.0 % uptime
Today
Fujairah, UAE (DXB1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA3) *️⃣ *️⃣ Operational
90 days ago
100.0 % uptime
Today
Geneva, Switzerland (GVA1) Operational
90 days ago
100.0 % uptime
Today
Helsinki, Finland (HEL1) Operational
90 days ago
100.0 % uptime
Today
Jeddah, Saudi Arabia (JED1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa (JNB1) Operational
90 days ago
100.0 % uptime
Today
Lagos, Nigeria (LOS1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON2) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD1) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD2) Operational
90 days ago
100.0 % uptime
Today
Manchester, UK (MAN1) Operational
90 days ago
100.0 % uptime
Today
Marseille, France (MRS1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL1) Operational
90 days ago
100.0 % uptime
Today
Munich, Germany (MUC1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR2) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR3) Operational
90 days ago
99.94 % uptime
Today
Prague, Czechia (PRG1) Operational
90 days ago
100.0 % uptime
Today
Riyadh, Saudi Arabia (RUH2) Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden (STO1) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, Israel (TLV1) Operational
90 days ago
99.99 % uptime
Today
Vienna, Austria (VIE1) Operational
90 days ago
100.0 % uptime
Today
Warsaw, Poland (WAW1) Operational
90 days ago
100.0 % uptime
Today
Zürich, Switzerland (ZUR1) Operational
90 days ago
100.0 % uptime
Today
Auckland, New Zealand (AKL1) Operational
90 days ago
100.0 % uptime
Today
Bangkok, Thailand (BKK1) Operational
90 days ago
100.0 % uptime
Today
Brisbane, Australia (BNE1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA2) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL1) Operational
90 days ago
100.0 % uptime
Today
Delhi, India (DEL2) Operational
90 days ago
100.0 % uptime
Today
Hyderabad, India (HYD1) Operational
90 days ago
100.0 % uptime
Today
Kolkata, India (CCU1) Operational
90 days ago
100.0 % uptime
Today
Manila, Philippines (MNL1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL3) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM1) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM2) Operational
90 days ago
100.0 % uptime
Today
Osaka-Kobe, Japan (OSA1) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN1) Operational
90 days ago
100.0 % uptime
Today
Seoul, South Korea (ICN1) Operational
90 days ago
100.0 % uptime
Today
Perth, Australia (PER1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD1) Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia (SYD2) Operational
90 days ago
100.0 % uptime
Today
Taipei, Taiwan (TPE1) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (NRT2) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (NRT3) Operational
90 days ago
100.0 % uptime
Today
Beijing, China (PEK1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shenzhen, China (SZX1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Monday, May 20, 2024 14:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

Posted on May 13, 2024 - 15:50 UTC
Netskope Upgrade - Release 115.1 Hotfix - Day 1 May 20, 2024 16:00 - May 21, 2024 01:00 UTC
Netskope will deploy a hotfix update to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Singapore (SIN2)
Date: Monday, May 20, 2024
Time: 16:00 to 20:00 UTC

Management Plane: Frankfurt, Germany (FR4)
Start time: Monday, May 20, 2024 at 21:00 UTC
End time: Tuesday, May 21, 2024 at 01:00 UTC

Posted on May 15, 2024 - 00:34 UTC
Netskope has planned infrastructure maintenance for the Helsinki, Finland (HEL1) data center.

Maintenance Schedule:
Start time: Monday, May 20, 2024 17:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on May 15, 2024 - 20:15 UTC
Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Tuesday, May 21, 2024 14:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

Posted on May 13, 2024 - 15:52 UTC
Maintenance - Delhi, India (DEL1) Data Center May 21, 2024 17:30 - May 23, 2024 18:30 UTC
Netskope has planned infrastructure maintenance for the Delhi, India (DEL1) data center.

Maintenance Schedule:
Start time: Tuesday, May 21, 2024 17:30 UTC
End time: Thursday, May 23, 2024 18:30 UTC

Full details can be found on the support portal.

Posted on May 14, 2024 - 17:18 UTC
Netskope has planned infrastructure maintenance for the Prague, Czechia (PRG1) data center.

Maintenance Schedule:
Start time: Tuesday, May 21, 2024 18:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on May 15, 2024 - 20:27 UTC
Maintenance - Ashburn, Virginia, USA (IAD2) Data Center May 21, 2024 22:00 - May 22, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the Ashburn, Virginia, USA (IAD2) data center.

Maintenance Schedule:
Start time: Tuesday, May 21, 2024 22:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.

Posted on May 15, 2024 - 18:55 UTC
Netskope has planned infrastructure maintenance for the Chennai, India (MAA1) data center.

Maintenance Schedule:
Start time: Wednesday, May 22, 2024 00:30 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

Posted on May 14, 2024 - 20:30 UTC
Netskope has planned infrastructure maintenance for the Vienna, Austria (VIE1) data center.

Maintenance Schedule:
Start time: Wednesday, May 22, 2024 04:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

Posted on May 14, 2024 - 20:31 UTC
Netskope Upgrade - Release 115.1 Hotfix - Day 2 May 22, 2024 16:00 - May 23, 2024 03:00 UTC
Netskope will deploy a hotfix update to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Melbourne, Australia (MEL2)
Date: Wednesday, May 22, 2024
Time: 16:00 to 20:00 UTC

Management Plane: Amsterdam, Netherlands (AM2), Riyadh, Saudi Arabia (RUH1), and Zurich, Switzerland (ZUR2), Frankfurt, Germany (FRA2), London, UK (LON3)
Date: Wednesday, May 22, 2024
Time: 18:00 to 23:00 UTC

Management Plane: Dallas, Texas, USA (DFW3)
Start time: Wednesday, May 22, 2024 at 23:00 UTC
End time: Thursday, May 23, 2024 at 03:00 UTC

Management Plane: San Jose, California (SV5), San Jose, California (SJC1), San Jose, California (SJC2)
Date: Thursday, May 23, 2024
Time: 00:00 to 03:00 UTC

Posted on May 15, 2024 - 00:36 UTC
Maintenance - Ashburn, Virginia, USA (IAD2) Data Center May 22, 2024 22:00 - May 23, 2024 02:00 UTC
Netskope has planned infrastructure maintenance for the Ashburn, Virginia, USA (IAD2) data center.

Maintenance Schedule:
Start time: Wednesday, May 22, 2024 22:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.

Posted on May 15, 2024 - 18:56 UTC
Netskope has planned infrastructure maintenance for the St. Louis, MO, USA (STL1) data center.

Maintenance Schedule:
Start time: Thursday, May 23, 2024 01:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on May 17, 2024 - 23:46 UTC
Netskope has planned infrastructure maintenance for the Bogotá, Colombia (BOG2) data center.

Maintenance Schedule:
Start time: Thursday, May 23, 2024 01:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on May 17, 2024 - 23:45 UTC
Past Incidents
May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SV5) management plane.

Maintenance Schedule:
Start time: Sunday, May 19, 2024 03:00 UTC
Estimated duration: 1 hour

Additional details may be found on the support portal.

May 15, 22:57 UTC
May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.

Maintenance Schedule:
Start time: Wednesday, May 15, 2024 23:00 UTC
Estimated duration: Friday, May 17, 2024 23:00 UTC

Full details can be found on the support portal.

May 9, 00:15 UTC
Completed - The scheduled maintenance has been completed.
May 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FRA3) data center.

Maintenance Schedule:
Start time: Friday, May 17, 2024 18:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

May 15, 16:07 UTC
Completed - The scheduled maintenance has been completed.
May 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Friday, May 17, 2024 14:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

May 13, 15:49 UTC
Completed - The scheduled maintenance has been completed.
May 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York City, New York, USA (NYC3) data center.

Maintenance Schedule:
Start time: Friday, May 17, 2024 02:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

May 16, 17:16 UTC
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Thursday, May 16, 2024 14:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

May 13, 15:48 UTC
Resolved - This incident has been resolved.
May 16, 19:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 15:27 UTC
Investigating - We are investigating a service impacting incident at the New York City, New York, USA (NYC3) data center.

Full details can be found on the support portal.

May 16, 14:17 UTC
Completed - The scheduled maintenance has been completed.
May 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Manchester, UK (MAN1) data center.

Maintenance Schedule:
Start time: Thursday, May 16, 2024 05:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 8, 21:34 UTC
Completed - The scheduled maintenance has been completed.
May 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 UTC
Scheduled - Netskope has planned an emergency infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Thursday, May 16th at 15:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

May 16, 04:31 UTC
Resolved - This incident has been resolved.
May 16, 03:15 UTC
Investigating - We are investigating a service impacting incident at the Melbourne, Australia (MEL2) Management Plane.

Full details can be found on the support portal.

May 16, 00:55 UTC
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Wednesday, May 15, 2024 14:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

May 13, 15:46 UTC
Completed - The scheduled maintenance has been completed.
May 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FRA1) data center.

Maintenance Schedule:
Start time: Wednesday, May 15, 2024 04:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 8, 21:31 UTC
Completed - The scheduled maintenance has been completed.
May 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 16:00 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 14th from 16:00 to 19:00 UTC

Management Plane Maintenance Schedule
Management Plane: San Jose, California (SV5)
Date: Wednesday, May 15, 2024
Time: 00:00 to 05:00 UTC

May 2, 22:30 UTC
May 14, 2024
Resolved - This incident has been resolved.
May 14, 21:58 UTC
Identified - Netskope has identified the cause and is working on remediation.
May 14, 16:39 UTC
Investigating - We are investigating a service impacting incident at the San Jose, California, USA (SJC1) management plane.

Additional details may be found on the support portal.

May 14, 16:10 UTC
Completed - The scheduled maintenance has been completed.
May 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Marseille, France (MRS1) data center.

Maintenance Schedule:
Start time: Tuesday, May 14, 2024 04:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 8, 21:27 UTC
Completed - The scheduled maintenance has been completed.
May 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 16:00 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 13th from 16:00 to 23:00 UTC

Management Plane Maintenance Schedule
Management Plane: San Jose, California (SJC1), San Jose, California (SJC2)
Date: Tuesday, May 14, 2024
Time: 00:00 to 05:00 UTC

May 1, 09:01 UTC
Completed - The scheduled maintenance has been completed.
May 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Monday, May 13, 2024 19:00 UTC
Estimated duration: 5 hours

Additional details may be found on the support portal.

May 8, 23:44 UTC
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Monday, May 13, 2024 17:00 UTC
Estimated duration: 6 hours

Full details can be found on the support portal.

May 8, 19:50 UTC
May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SJC1) management plane.

Maintenance Schedule:
Start time: Sunday, May 12, 2024 03:00 UTC
Estimated duration: 1 hour

Additional details may be found on the support portal.

May 8, 23:28 UTC
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, CA, USA (SJC2) management plane.

Maintenance Schedule:
Start time: Sunday, May 12, 2024 03:00 UTC
Estimated duration: 1 hour

Additional details may be found on the support portal.

May 8, 23:31 UTC
May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FR4) management plane.

Maintenance Schedule:
Start time: Saturday, May 11, 2024 22:00 UTC
Estimated duration: 1 hour

Additional details may be found on the support portal.

May 8, 23:14 UTC
Completed - The scheduled maintenance has been completed.
May 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 03:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York, New York, USA (NYC1) data center.

Maintenance Schedule:
Start time: Thursday, May 9, 2024 03:30 UTC
End time: Saturday, May 11, 2024 02:00 UTC

Full details can be found on the support portal.

May 2, 21:52 UTC
May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 16:00 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Melbourne, Australia (MEL2)
Date: Thursday, May 9, 2024
Time: 16:00 to 20:00 UTC

Management Plane: Frankfurt, Germany (FRA2), London, UK (LON3)
Date: Thursday, May 9, 2024
Time: 17:00 to 23:00 UTC

Management Plane: Dallas, Texas, USA (DFW3)
Start time: Thursday, May 9, 2024 at 23:00 UTC
Estimated duration: 4 hours

Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 9th from 16:00 to 23:00 UTC

Data Plane Region: NAM, LATAM
Date: May 9th 22:00 - May 10th 03:00 UTC

May 1, 08:58 UTC
May 9, 2024
Completed - The scheduled maintenance has been completed.
May 9, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 19:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Hong Kong SAR, China (HKG1) data center.

Maintenance Schedule:
Start time: Thursday, May 9, 2024 19:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.

May 7, 17:36 UTC
Resolved - This incident has been resolved.
May 9, 19:15 UTC
Monitoring - We are investigating a service impacting incident at the Melbourne, Australia (MEL2) Management Plane.

Full details can be found on the support portal.

May 9, 18:10 UTC
Completed - The scheduled maintenance has been completed.
May 9, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Delhi, India (DEL1) data center.

Maintenance Schedule:
Start time: Thursday, May 9, 2024 00:30 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 1, 19:20 UTC
Completed - The scheduled maintenance has been completed.
May 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Osaka-Kobe, Japan (OSA1) data center.

Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
End time: Thursday, May 9, 2024 11:00 UTC

Full details can be found on the support portal.

May 2, 09:07 UTC
Resolved - This incident has been resolved.
May 9, 08:00 UTC
Monitoring - A fix has been applied to the reported tenants and the results have been positive. The Engineering team is currently working on a mechanism to deliver this fix across all tenants provisioned on FR4 MP.
May 8, 07:48 UTC
Update - We are continuing to work on a fix for this issue.
May 8, 07:00 UTC
Identified - The issue has been identified and a fix is being implemented.
May 8, 05:00 UTC
Update - We are continuing to investigate this issue.
May 8, 01:30 UTC
Update - We are continuing to investigate this issue.
May 7, 23:06 UTC
Investigating - We are investigating a service impacting incident at the Frankfurt, Germany (FR4) management plane.

Additional details may be found on the support portal.

May 7, 22:38 UTC
Resolved - This incident has been resolved.
May 9, 06:00 UTC
Investigating - We are investigating a service impacting incident at the Amsterdam, Netherlands (AM2) management plane.

Additional details may be found on the support portal.

May 9, 02:15 UTC
Completed - The scheduled maintenance has been completed.
May 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.

Maintenance Schedule:
Start time: Wednesday, May 8, 2024 22:00 UTC
Estimated duration: 5 hours

Full details can be found on the support portal.

May 2, 21:43 UTC
Completed - The scheduled maintenance has been completed.
May 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:00 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Amsterdam, Netherlands (AM2), Riyadh, Saudi Arabia (RUH1), and Zurich, Switzerland (ZUR2)
Date: Wednesday, May 8, 2024
Time: 17:00 to 23:00 UTC

Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 8th from 16:00 to 23:00 UTC

Data Plane Region: NAM, LATAM
Date: May 8th 22:00 - May 9th 03:00 UTC

May 1, 08:55 UTC
Completed - The scheduled maintenance has been completed.
May 9, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SV5) management plane.

Maintenance Schedule:
Start time: Thursday, May 9, 2024 01:00 UTC
Estimated duration: 30 minutes

Additional details may be found on the support portal.

May 8, 20:31 UTC
Completed - The scheduled maintenance has been completed.
May 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 11:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Chicago, Illinois, USA (ORD1) data center.

Maintenance Schedule:
Start time: Wednesday, May 8, 2024 11:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 1, 19:18 UTC
May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Sydney, Australia (SYD1) data center.

Maintenance Schedule:
Start time: Wednesday, May 8, 2024 14:00 UTC
Estimated duration: 5 hours

Full details can be found on the support portal.

May 3, 17:22 UTC
Completed - The scheduled maintenance has been completed.
May 8, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Paris, France (PAR1) data center.

Maintenance Schedule:
Start time: Tuesday, May 7, 2024 22:00 UTC
Estimated duration: 5 hours

Full details can be found on the support portal.

May 3, 16:31 UTC
May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Montreal, Canada (YMQ1) data center.

Maintenance Schedule:
Start time: Tuesday, May 7, 2024 10:00 UTC
Estimated duration: 13 hours

Full details can be found on the support portal.

May 1, 19:16 UTC
Completed - The scheduled maintenance has been completed.
May 7, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.

Maintenance Schedule:
Start time: Tuesday, May 7, 2024 18:00 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

May 3, 19:25 UTC
Completed - The scheduled maintenance has been completed.
May 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the New York, New York, USA (NYC1) data center.

Maintenance Schedule:
Start time: Tuesday, May 7, 2024 04:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.

May 2, 08:52 UTC
Completed - The scheduled maintenance has been completed.
May 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:00 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Singapore (SIN2)
Date: Monday, May 6, 2024
Time: 16:00 to 20:00 UTC

Management Plane: Frankfurt, Germany (FR4)
Start time: Monday, May 6, 2024 at 21:00 UTC
Estimated duration: 4 hours

Data Plane Maintenance Schedule
Data Plane Region: APAC, EMEA
Date: May 6th from 16:00 to 23:00 UTC

Data Plane Region: NAM, LATAM
Date: May 6th 22:00 - May 7th 03:00 UTC

May 1, 08:53 UTC
Completed - The scheduled maintenance has been completed.
May 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Johannesburg, South Africa (JNB1) data center.

Maintenance Schedule:
Start time: Monday, May 6, 2024 22:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.

May 2, 08:30 UTC
May 6, 2024
Resolved - The incident is resolved.
May 6, 23:57 UTC
Investigating - We are investigating a service impacting incident at the San Jose, California, USA (SV5) management plane.

Additional details may be found on the support portal.

May 6, 23:09 UTC
Resolved - This incident has been resolved.
May 6, 18:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 17:15 UTC
Investigating - We are investigating a service impacting incident at the Toronto, Canada (YYZ1) data center.

Full details can be found on the support portal.

May 6, 11:00 UTC
May 5, 2024
Completed - The scheduled maintenance has been completed.
May 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 14:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Melbourne, Australia (MEL2) management plane.

Maintenance Schedule:
Start time: Friday, May 3, 2024 14:00 UTC
End time: Sunday, May 5, 2024 22:00 UTC

Full details can be found on the support portal.

May 1, 08:50 UTC