All Systems Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Secure Web Gateway Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Threat Protection Service Operational
90 days ago
100.0 % uptime
Today
Data Protection Service Operational
90 days ago
100.0 % uptime
Today
Cloud Security Posture Management Operational
90 days ago
100.0 % uptime
Today
SaaS Security Posture Management Operational
90 days ago
100.0 % uptime
Today
Email DLP Service Operational
90 days ago
100.0 % uptime
Today
Netskope Core Services Operational
90 days ago
99.97 % uptime
Today
Ashburn, Virginia, USA (IAD2) Operational
90 days ago
99.98 % uptime
Today
Ashburn, Virginia, USA (IAD4) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, Georgia, USA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Boston, Massachusetts, USA (BOS1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD1) Operational
90 days ago
100.0 % uptime
Today
Chicago, Illinois, USA (ORD2) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas, USA (DFW1) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas, USA (DFW4) Operational
90 days ago
100.0 % uptime
Today
Denver, Colorado, USA (DEN1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX1) Operational
90 days ago
100.0 % uptime
Today
Los Angeles, California, USA (LAX2) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA1) Operational
90 days ago
100.0 % uptime
Today
Miami, Florida, USA (MIA2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC1) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC2) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC3) Operational
90 days ago
100.0 % uptime
Today
New York, New York, USA (NYC4) Operational
90 days ago
100.0 % uptime
Today
Philadelphia, Pennsylvania, USA (PHL1) Operational
90 days ago
100.0 % uptime
Today
Phoenix, Arizona, USA (PHX1) Operational
90 days ago
100.0 % uptime
Today
San Francisco, California, USA (SFO1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA1) Operational
90 days ago
100.0 % uptime
Today
Seattle, Washington, USA (SEA2) Operational
90 days ago
100.0 % uptime
Today
St. Louis, MO, USA (STL1) Operational
90 days ago
100.0 % uptime
Today
Calgary, Canada (YYC1) Operational
90 days ago
100.0 % uptime
Today
Montreal, Canada (YMQ1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada (YYZ1) Operational
90 days ago
100.0 % uptime
Today
Vancouver, Canada (YVR1) Operational
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG1) Operational
90 days ago
100.0 % uptime
Today
Bogotá, Colombia (BOG2) Operational
90 days ago
100.0 % uptime
Today
Brasília, Brazil (BSB1) Operational
90 days ago
100.0 % uptime
Today
Buenos Aires, Argentina (BUE1) Operational
90 days ago
100.0 % uptime
Today
Lima, Peru (LIM1) Operational
90 days ago
100.0 % uptime
Today
Rio de Janeiro, Brazil (GIG1) Operational
90 days ago
100.0 % uptime
Today
Santiago, Chile (SCL1) Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil (SAO1) Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil (SAO3) Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico (QRO1) Operational
90 days ago
99.56 % uptime
Today
Amsterdam, Netherlands (AMS1) Operational
90 days ago
100.0 % uptime
Today
Barcelona, Spain (BCN1) Operational
90 days ago
100.0 % uptime
Today
Brussels, Belgium (BRU1) Operational
90 days ago
100.0 % uptime
Today
Capetown, South Africa (CPT1) Operational
90 days ago
100.0 % uptime
Today
Dubai, UAE (DXB2) Operational
90 days ago
100.0 % uptime
Today
Dublin, Ireland (DUB1) Operational
90 days ago
100.0 % uptime
Today
Düsseldorf, Germany (DUS1) Operational
90 days ago
100.0 % uptime
Today
Fujairah, UAE (DXB1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany (FRA3) *️⃣ *️⃣ Operational
90 days ago
100.0 % uptime
Today
Geneva, Switzerland (GVA1) Operational
90 days ago
100.0 % uptime
Today
Helsinki, Finland (HEL1) Operational
90 days ago
100.0 % uptime
Today
Jeddah, Saudi Arabia (JED1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa (JNB1) Operational
90 days ago
100.0 % uptime
Today
Lagos, Nigeria (LOS1) Operational
90 days ago
100.0 % uptime
Today
Lisbon, Portugal (LIS1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON1) Operational
90 days ago
100.0 % uptime
Today
London, UK (LON2) Operational
90 days ago
100.0 % uptime
Today
Madrid, Spain (MAD1) Operational
90 days ago
99.94 % uptime
Today
Madrid, Spain (MAD2) Operational
90 days ago
100.0 % uptime
Today
Manchester, UK (MAN1) Operational
90 days ago
100.0 % uptime
Today
Marseille, France (MRS1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL1) Operational
90 days ago
100.0 % uptime
Today
Milan, Italy (MIL2) Operational
90 days ago
100.0 % uptime
Today
Munich, Germany (MUC1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR1) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR2) Operational
90 days ago
100.0 % uptime
Today
Paris, France (PAR3) Operational
90 days ago
100.0 % uptime
Today
Prague, Czechia (PRG1) Operational
90 days ago
100.0 % uptime
Today
Riyadh, Saudi Arabia (RUH2) Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden (STO1) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, Israel (TLV1) Operational
90 days ago
100.0 % uptime
Today
Vienna, Austria (VIE1) Operational
90 days ago
100.0 % uptime
Today
Warsaw, Poland (WAW1) Operational
90 days ago
100.0 % uptime
Today
Zürich, Switzerland (ZUR1) Operational
90 days ago
100.0 % uptime
Today
Auckland, New Zealand (AKL1) Operational
90 days ago
99.97 % uptime
Today
Bangkok, Thailand (BKK1) Operational
90 days ago
100.0 % uptime
Today
Brisbane, Australia (BNE1) Operational
90 days ago
99.98 % uptime
Today
Chennai, India (MAA1) Operational
90 days ago
100.0 % uptime
Today
Chennai, India (MAA2) Operational
90 days ago
99.94 % uptime
Today
Delhi, India (DEL1) Operational
90 days ago
99.94 % uptime
Today
Delhi, India (DEL2) Operational
90 days ago
100.0 % uptime
Today
Hyderabad, India (HYD1) Operational
90 days ago
100.0 % uptime
Today
Kolkata, India (CCU1) Operational
90 days ago
100.0 % uptime
Today
Manila, Philippines (MNL1) Operational
90 days ago
100.0 % uptime
Today
Melbourne, Australia (MEL1) Operational
90 days ago
99.98 % uptime
Today
Melbourne, Australia (MEL3) Operational
90 days ago
99.98 % uptime
Today
Mumbai, India (BOM1) Operational
90 days ago
100.0 % uptime
Today
Mumbai, India (BOM2) Operational
90 days ago
100.0 % uptime
Today
Osaka-Kobe, Japan (OSA1) Operational
90 days ago
100.0 % uptime
Today
Osaka-Kobe, Japan (OSA2) Operational
90 days ago
100.0 % uptime
Today
Singapore (SIN1) Operational
90 days ago
99.94 % uptime
Today
Singapore (SIN3) Operational
90 days ago
99.94 % uptime
Today
Seoul, South Korea (ICN1) Operational
90 days ago
100.0 % uptime
Today
Perth, Australia (PER1) Operational
90 days ago
99.98 % uptime
Today
Sydney, Australia (SYD1) Operational
90 days ago
99.98 % uptime
Today
Sydney, Australia (SYD2) Operational
90 days ago
100.0 % uptime
Today
Taipei, Taiwan (TPE1) Operational
90 days ago
99.99 % uptime
Today
Tokyo, Japan (NRT2) Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan (NRT3) Operational
90 days ago
100.0 % uptime
Today
Beijing, China (PEK1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong SAR, China (HKG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shanghai, China (PVG2) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Shenzhen, China (SZX1) *️⃣ Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Netskope has planned infrastructure maintenance for the Querétaro, Mexico (QRO1) data center.

Maintenance Schedule:
Start time: Friday, November 22, 2024 02:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Posted on Nov 20, 2024 - 21:23 UTC
Past Incidents
Nov 20, 2024
Resolved - This incident has been resolved.
Nov 20, 20:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 20:23 UTC
Identified - We are investigating a service impacting incident at the Paris, France (PAR2) data center.
The incident is related dns resolution for some Microsoft domains
Full details can be found on the support portal.

Nov 20, 19:34 UTC
Resolved - This incident has been resolved.
Nov 20, 20:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 20:25 UTC
Update - We are continuing to work on a fix for this issue.
Nov 20, 19:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 19:30 UTC
Investigating - We are investigating a service impacting incident at the Amsterdam, Netherlands (AMS1) data center.
The incident is related dns resolution for some Microsoft domains
Full details can be found on the support portal.

Nov 20, 16:59 UTC
Resolved - This incident has been resolved.
Nov 20, 20:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 20:27 UTC
Identified - We are investigating a service impacting incident at the Paris, France (PAR1) data center.
The incident is related dns resolution for some Microsoft domains

Full details can be found on the support portal.

Nov 20, 19:29 UTC
Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Calgary, Canada (YYC1) data center.

Maintenance Schedule:
Start time: Tuesday, November 19, 2024 05:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Nov 14, 22:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Milan, Italy (MIL2) data center.

Maintenance Schedule:
Start time: Monday, November 18, 2024 22:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Nov 14, 22:07 UTC
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Lisbon, Portugal (LIS1) data center.

Maintenance Schedule:
Start time: Friday, November 15, 2024 23:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Nov 13, 07:32 UTC
Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Sydney, Australia (SYD2) data center.

Maintenance Schedule:
Start time: Friday, November 15, 2024 20:00 UTC
Estimated duration: 1 hour

Full details can be found on the support portal.

Nov 13, 20:37 UTC
Completed - The scheduled maintenance has been completed.
Nov 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 02:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Querétaro, Mexico (QRO1) data center.

Maintenance Schedule:
Start time: Friday, November 15, 2024 02:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Nov 14, 19:35 UTC
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 17:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Stockholm, Sweden (STO1) data center.

Maintenance Schedule:
Start time: Thursday, November 14, 2024 17:00 UTC
Estimated duration: 1 hour and 30 minutes

Full details can be found on the support portal.

Nov 12, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Francisco, California, USA (SFO1) data center.

Maintenance Schedule:
Start time: Thursday, November 14, 2024 07:00 UTC
Estimated duration: 2 hours

Full details can be found on the support portal.

Nov 6, 17:47 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Singapore (SIN3) data center.

Maintenance Schedule:
Start time: Tuesday, November 12, 2024 16:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.

Nov 7, 23:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FR4) management plane.

Maintenance Schedule:
Start time: Tuesday, November 12, 2024 16:30 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Nov 7, 22:46 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Dallas, TX, USA (DFW3) management plane.

Maintenance Schedule:
Start time: Tuesday, November 12, 2024 05:30 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Nov 7, 21:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SJC1) management plane.

Maintenance Schedule:
Start time: Tuesday, November 12, 2024 05:30 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Nov 7, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:31 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SV5) management plane.

Maintenance Schedule:
Start time: Tuesday, November 12, 2024 05:30 UTC
Estimated duration: 2 hours

Additional details may be found on the support portal.

Nov 7, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 17:30 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Data Plane Maintenance Schedule
Data Plane Region: APAC
Date: November 11th from 17:30 to 20:30 UTC

Data Plane Region: EMEA
Date: November 11th from 21:00 to 24:00 UTC

Data Plane Region: NAM, LATAM
Date: November 12th 02:00 - 04:00 UTC

Management Plane Maintenance Schedule
Management Plane: San Jose, California (SV5)
Date: Tuesday, November 12, 2024
Time: 01:00 to 06:00 UTC

Management Plane: San Jose, California (SJC1), San Jose, California (SJC2)
Date: Tuesday, November 12, 2024
Time: 02:00 to 05:00 UTC

Oct 31, 07:03 UTC
Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Singapore (SIN2) management plane.

Maintenance Schedule:
Start time: Saturday, November 9, 2024 16:30 UTC
End time: Monday, November 11, 2024 08:30 UTC

Full details can be found on the support portal.

Nov 7, 00:29 UTC
Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 10:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Brisbane, Australia (BNE1) data center.

Maintenance Schedule:
Start time: Friday, November 8, 2024 10:00 UTC
End time: Sunday, November 10, 2024 10:00 UTC

Full details can be found on the support portal.

Oct 31, 23:51 UTC
Nov 9, 2024
Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Querétaro, Mexico (QRO1) data center.

Maintenance Schedule:
Start time: Friday, November 8, 2024 00:00 UTC
Estimated duration: 10 hours

Full details can be found on the support portal.

Nov 4, 22:06 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:30 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Melbourne, Australia (MEL2)
Date: Thursday, November 7, 2024​​​​​​​
Time: 17:30 to 21:00 UTC

Management Plane: Frankfurt, Germany (FRA2), London, UK (LON3)
Date: Thursday, November 7, 2024​​​​​​​
Time: 19:00 to 24:00 UTC

Management Plane: Dallas, Texas, USA (DFW3)
Date: Friday, November 8, 2024​​​​​​​
Time: 00:00 to 04:00 UTC

Data Plane Maintenance Schedule
Data Plane Region: APAC
Date: November 7th from 17:30 to 20:30 UTC

Data Plane Region: EMEA
Date: November 7th from 21:00 to 24:00 UTC

Data Plane Region: NAM, LATAM
Date: November 7th 23:00 - 04:00 UTC +1

Oct 31, 06:59 UTC
Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Querétaro, Mexico (QRO1) data center.

Maintenance Schedule:
Start time: Thursday, November 7, 2024 00:00 UTC
Estimated duration: 10 hours

Full details can be found on the support portal.

Nov 4, 22:05 UTC
Resolved - This incident has been resolved.
Nov 7, 07:32 UTC
Update - We are continuing to monitor for any further issues.
Nov 7, 04:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 03:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 03:20 UTC
Investigating - We are investigating a service impacting incident at the Auckland, New Zealand (AKL1) data center.

Full details can be found on the support portal.

Nov 7, 01:43 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 17:30 UTC
Scheduled - Netskope will deploy new features, improvements, and bug fixes to the global Netskope Security Cloud.

Management Plane Maintenance Schedule
Management Plane: Amsterdam, Netherlands (AM2), Riyadh, Saudi Arabia (RUH1), and Zurich, Switzerland (ZUR2)
Date: Wednesday, November 6, 2024​​​​​​​
Time: 19:00 to 24:00 UTC

Data Plane Maintenance Schedule
Data Plane Region: APAC
Date: November 6th from 17:30 to 20:00 UTC

Data Plane Region: EMEA
Date: November 6th from 21:00 to 24:00 UTC

Data Plane Region: NAM, LATAM
Date: November 6th 23:00 - 04:00 UTC +1

Oct 31, 06:55 UTC
Nov 6, 2024
Resolved - This incident has been resolved.
Nov 6, 08:08 UTC
Investigating - We are investigating a service impacting incident at the Taipei, Taiwan (TPE1) data center.

Full details can be found on the support portal.

Nov 6, 07:45 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Santiago, Chile (SCL1) data center.

Maintenance Schedule:
Start time: Tuesday, November 5, 2024 22:30 UTC
Estimated duration: 7 hours and 30 minutes

Full details can be found on the support portal.

Oct 31, 21:05 UTC