Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 20, 2024 - 05:32 UTC
Apr 20, 2024 - 05:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 2024 - 05:15 UTC
Apr 20, 2024 - 05:15 UTC
Scheduled - Netskope will be undergoing an emergency infrastructure maintenance for all data centers. During this time, Netskope will be making configuration changes to iOS vpn services.
Data Centers Impacted: All Netskope data centers
Service Impact:
Customers may experience connectivity issues with the iOS VPN tunnels during this time
Start time: Saturday, April 20th, 2024 at 5:00 AM UTC
Estimated duration: 7 hours
Apr 20, 2024 05:15-12:15 UTC
Data Centers Impacted: All Netskope data centers
Service Impact:
Customers may experience connectivity issues with the iOS VPN tunnels during this time
Start time: Saturday, April 20th, 2024 at 5:00 AM UTC
Estimated duration: 7 hours
Apr 20, 2024 05:15-12:15 UTC
Cloud Firewall
Operational
Secure Web Gateway
Operational
Cloud Access Security Broker
Operational
Zero Trust Network Access
Operational
Remote Browser Isolation
Operational
Threat Protection Service
Operational
Data Protection Service
Operational
Cloud Security Posture Management
Operational
SaaS Security Posture Management
Operational
Email DLP Service
Operational
Netskope Core Services
Operational
Ashburn, Virginia, USA (IAD2)
Operational
Ashburn, Virginia, USA (IAD4)
Operational
Atlanta, Georgia, USA (ATL1)
Operational
Atlanta, Georgia, USA (ATL2)
Operational
Boston, Massachusetts, USA (BOS1)
Operational
Chicago, Illinois, USA (ORD1)
Operational
Chicago, Illinois, USA (ORD2)
Operational
Dallas, Texas, USA (DFW1)
Operational
Dallas, Texas, USA (DFW4)
Operational
Denver, Colorado, USA (DEN1)
Operational
Los Angeles, California, USA (LAX1)
Operational
Los Angeles, California, USA (LAX2)
Operational
Miami, Florida, USA (MIA1)
Operational
Miami, Florida, USA (MIA2)
Operational
New York, New York, USA (NYC1)
Operational
New York, New York, USA (NYC2)
Operational
New York, New York, USA (NYC3)
Operational
New York, New York, USA (NYC4)
Operational
Philadelphia, Pennsylvania, USA (PHL1)
Operational
Phoenix, Arizona, USA (PHX1)
Operational
San Francisco, California, USA (SFO1)
Operational
Seattle, Washington, USA (SEA1)
Operational
Seattle, Washington, USA (SEA2)
Operational
St. Louis, MO, USA (STL1)
Operational
Montreal, Canada (YMQ1)
Operational
Toronto, Canada (YYZ1)
Operational
Vancouver, Canada (YVR1)
Operational
Bogotá, Colombia (BOG1)
Operational
Bogotá, Colombia (BOG2)
Operational
Brasília, Brazil (BSB1)
Operational
Buenos Aires, Argentina (BUE1)
Operational
Lima, Peru (LIM1)
Operational
Rio de Janeiro, Brazil (GIG1)
Operational
Santiago, Chile (SCL1)
Operational
São Paulo, Brazil (SAO1)
Operational
São Paulo, Brazil (SAO3)
Operational
Querétaro, Mexico (QRO1)
Operational
Amsterdam, Netherlands (AMS1)
Operational
Barcelona, Spain (BCN1)
Operational
Brussels, Belgium (BRU1)
Operational
Capetown, South Africa (CPT1)
Operational
Dubai, UAE (DXB2)
Operational
Dublin, Ireland (DUB1)
Operational
Düsseldorf, Germany (DUS1)
Operational
Fujairah, UAE (DXB1)
Operational
Frankfurt, Germany (FRA1)
Operational
Frankfurt, Germany (FRA3) *️⃣ *️⃣
Operational
Geneva, Switzerland (GVA1)
Operational
Jeddah, Saudi Arabia (JED1)
Operational
Johannesburg, South Africa (JNB1)
Operational
Lagos, Nigeria (LOS1)
Operational
London, UK (LON1)
Operational
London, UK (LON2)
Operational
Madrid, Spain (MAD1)
Operational
Madrid, Spain (MAD2)
Operational
Manchester, UK (MAN1)
Operational
Marseille, France (MRS1)
Operational
Milan, Italy (MIL1)
Operational
Munich, Germany (MUC1)
Operational
Paris, France (PAR1)
Operational
Paris, France (PAR2)
Operational
Paris, France (PAR3)
Operational
Riyadh, Saudi Arabia (RUH2)
Operational
Stockholm, Sweden (STO1)
Operational
Tel Aviv, Israel (TLV1)
Operational
Vienna, Austria (VIE1)
Operational
Warsaw, Poland (WAW1)
Operational
Zürich, Switzerland (ZUR1)
Operational
Auckland, New Zealand (AKL1)
Operational
Bangkok, Thailand (BKK1)
Operational
Brisbane, Australia (BNE1)
Operational
Chennai, India (MAA1)
Operational
Chennai, India (MAA2)
Operational
Delhi, India (DEL1)
Operational
Delhi, India (DEL2)
Operational
Hyderabad, India (HYD1)
Operational
Kolkata, India (CCU1)
Operational
Manila, Philippines (MNL1)
Operational
Melbourne, Australia (MEL1)
Operational
Melbourne, Australia (MEL3)
Operational
Mumbai, India (BOM1)
Operational
Mumbai, India (BOM2)
Operational
Osaka-Kobe, Japan (OSA1)
Operational
Singapore (SIN1)
Operational
Seoul, South Korea (ICN1)
Operational
Perth, Australia (PER1)
Operational
Sydney, Australia (SYD1)
Operational
Sydney, Australia (SYD2)
Operational
Taipei, Taiwan (TPE1)
Operational
Tokyo, Japan (NRT2)
Operational
Tokyo, Japan (NRT3)
Operational
Beijing, China (PEK1) *️⃣
Operational
Hong Kong SAR, China (HKG1)
Operational
Hong Kong SAR, China (HKG2) *️⃣
Operational
Shanghai, China (PVG1) *️⃣
Operational
Shanghai, China (PVG2) *️⃣
Operational
Shenzhen, China (SZX1) *️⃣
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - San Jose, California, USA (SV5) Management Plane
Apr 20, 2024 17:00-21:00 UTC
Netskope has planned infrastructure maintenance for the San Jose, California, USA (SV5) management plane.
Maintenance Schedule:
Start time: Saturday, April 20, 2024 17:00 UTC
Estimated duration: 4 hours
Additional details may be found on the support portal.
Posted on Apr 18, 2024 - 02:41 UTC
Maintenance Schedule:
Start time: Saturday, April 20, 2024 17:00 UTC
Estimated duration: 4 hours
Additional details may be found on the support portal.
Posted on Apr 18, 2024 - 02:41 UTC
Maintenance - Mumbai, India (BOM1) Data Center
Apr 23, 2024 00:30-13:30 UTC
Netskope has planned infrastructure maintenance for the Mumbai, India (BOM1) data center.
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 19:44 UTC
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 19:44 UTC
Maintenance - Phoenix, Arizona, USA (PHX1) Data Center
Apr 23, 2024 03:30 - Apr 25, 2024 23:30 UTC
Netskope has planned infrastructure maintenance for the Phoenix, Arizona, USA (PHX1) data center.
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 03:30 UTC
End time: Thursday, April 25 2024 23:30 UTC
Full details can be found on the support portal.
Posted on Apr 15, 2024 - 23:43 UTC
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 03:30 UTC
End time: Thursday, April 25 2024 23:30 UTC
Full details can be found on the support portal.
Posted on Apr 15, 2024 - 23:43 UTC
FRA1 - Frankfurt, Germany Data Center [Maintenance]
Apr 23, 2024 05:00-18:00 UTC
Netskope has planned infrastructure maintenance for the Frankfurt, Germany (FRA1) data center.
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 05:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 19:45 UTC
Maintenance Schedule:
Start time: Tuesday, April 23, 2024 05:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 19:45 UTC
Maintenance - New York, New York, USA (NYC1) Data Center
Apr 24, 2024 10:00-23:00 UTC
Netskope has planned infrastructure maintenance for the New York, New York, USA (NYC1) data center.
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 10:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:01 UTC
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 10:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:01 UTC
Maintenance - Amsterdam, Netherlands (AM2) Management Plane
Apr 24, 2024 19:00-21:00 UTC
Netskope has planned infrastructure maintenance for the Amsterdam, Netherlands (AM2) management plane.
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 19:00 UTC
Estimated duration: 2 hours
Additional details may be found on the support portal.
Posted on Apr 19, 2024 - 19:03 UTC
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 19:00 UTC
Estimated duration: 2 hours
Additional details may be found on the support portal.
Posted on Apr 19, 2024 - 19:03 UTC
Maintenance - Osaka-Kobe, Japan (OSA1) Data Center
Apr 24, 2024 21:00 - Apr 25, 2024 10:00 UTC
Netskope has planned infrastructure maintenance for the Osaka-Kobe, Japan (OSA1) data center.
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 21:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:02 UTC
Maintenance Schedule:
Start time: Wednesday, April 24, 2024 21:00 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:02 UTC
Maintenance - São Paulo, Brazil (SAO3) Data Center
Apr 25, 2024 00:00 - Apr 26, 2024 23:00 UTC
Netskope has planned infrastructure maintenance for the São Paulo, Brazil (SAO3) data center.
Maintenance Schedule:
Start time: Thursday, April 25, 2024 00:00 UTC
End time: Friday, April 26, 2024 23:00 UTC
Full details can be found on the support portal.
Posted on Apr 16, 2024 - 00:03 UTC
Maintenance Schedule:
Start time: Thursday, April 25, 2024 00:00 UTC
End time: Friday, April 26, 2024 23:00 UTC
Full details can be found on the support portal.
Posted on Apr 16, 2024 - 00:03 UTC
Maintenance - Delhi, India (DEL1) Data Center
Apr 25, 2024 00:30-13:30 UTC
Netskope has planned infrastructure maintenance for the Delhi, India (DEL1) data center.
Maintenance Schedule:
Start time: Thursday, April 25, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:13 UTC
Maintenance Schedule:
Start time: Thursday, April 25, 2024 00:30 UTC
Estimated duration: 13 hours
Full details can be found on the support portal.
Posted on Apr 19, 2024 - 20:13 UTC